Microsoft's CRM Delay Draws Mixed Reactions
Earlier this month, Microsoft disclosed that the much-anticipated follow-up to its CRM offering wouldn't ship before the end of this year. Microsoft had promised to ship CRM 2.0 sometime in Q1 or Q2, so the announcement came just as some customers were prepping for deployment. What's surprising is that even though almost all CRM users are disappointed by the news, most seem to be taking the delay in stride-although there are a few exceptions, of course.
(See
Full Article) - TDWI Research. 23 February 2005 |
Salesforce.com woos Office programmers
Salesforce.com launched a program on Wednesday to entice Microsoft Office developers to write applications that tap into data stored in its hosted sales applications.
(See
Full Article) - ZDNet. 04 February 2005 |
CRM sales success still elusive
More than half of sales professionals who participated in a recent study said their CRM system isn't making their sales team more effective. Some are finding success through other methods.
(See
Full Article) - SearchCRM.com. 02 February 2005 |
Oracle and PeopleSoft -- The CRM Angle
The combined Oracle-PeopleSoft is better positioned to challenge front-runners SAP and Siebel Systems in the CRM market, and the addition of PeopleSoft's CRM assets leaves Oracle well-positioned to flesh out its own industry-specific CRM offerings. At the same time, there's ample opportunity for CRM competitors to target potentially disaffected customers-particularly if Oracle is less than sincere about servicing them.
(See
Full Article) - TDWI Research. 02 February 2005 |
